Dr Caroline Wong is a senior lecturer in business at JCU Singapore. She completed her PhD in international business at the Australian National University and the focus of her thesis was on managing the intangible resources and competencies that have increasingly become sources of competitive advantage in the creative cultural industries such as the film industry.

Caroline has published widely in the field of knowledge management by taking a multidisciplinary approach and this field of research extends into knowledge-based cities, creative cities, and creative industries with special focus on Singapore. She had been a member of the International Scientific Committee of the KCWS (Knowledge Cities World Summit) that organised the first Global Knowledge Based Development Week in Monterrey (Mexico) bringing together nearly two hundred specialists from over 30 countries in interactive forum dialogues on a global knowledge-based development agenda.

She was also a member of the panel of international experts on knowledge-based cities known as the MAKCi International Advisory Board between 2007-2009 that recommended, reviewed, selected, and voted for the final list of knowledge-based cities annually.

She had contributed actively to online forum, discussion, and nomination of cities for the award of “Most Admired Knowledge City” between 2008 – 2010. Her presentation of “Singapore as a knowledge-based city” aptly clinched Singapore the best knowledge city award 2008 in Monterrey, Mexico. In 2010, Caroline accepted the top knowledge metropolis award on behalf of Singapore Government held in Melbourne, Australia.

Her other international engagements included being a distinguished speaker at the EdukCircle International Convention on International Business in 2016 organized by De La Salle University, Philippines and delivered on the topic of: International Business and ASEAN Integration: Organizational Change & Challenges in the Global Cultural Economy.

Caroline’s research interest also extends into the scholarship of teaching and learning. In exploring ways of effectively engaging first-year experience students and post-graduate students in their learning, she had collaborated with colleagues at other Australian higher education institutions in the following research projects:

1. PELA (Post-English Language Assessment) Research

The first research examined the use of PELA to predict international business students’ English writing performance with contextualized English writing workshops as intervention program. The findings published with the Journal of University Teaching and Learning Practice had generated lots of interest in this area of research.

2.  Local Global Learning Research

The second research examined the impact of work-based/service-based learning on global citizenship. This research was conducted with collaboration from various Australian institutions through an Office of Learning & Teaching (OLT) Strategic grant. The project had resulted in 2 book chapters and an upcoming journal publication.



  • BU1104: Introduction to Management Concepts and Application (Level 1; SIN)
  • BU1804: Introduction to Management Concepts and Application (Level 1; SIN)
Research Disciplines
Socio-Economic Objectives

These are the most recent publications associated with this author. To see a detailed profile of all publications stored at JCU, visit ResearchOnline@JCU. Hover over Altmetrics badges to see social impact.

Journal Articles
Book Chapters
Conference Papers
  • Wong C, Matthews J and DeFillippi R (2015) Managing collaboration in co-production: the Serangoon Road case. Proceedings of the Australia and New Zealand International Business Academy Conference. In: ANZIBA 2015: Australia and New Zealand International Business Academy Conference, 11-13 February 2015, Melbourne, VIC, Australia

ResearchOnline@JCU stores 25+ research outputs authored by Dr Caroline Wong from 2006 onwards.


The map shows research collaborations by institution from the past 7 years.
Note: Map points are indicative of the countries or states that institutions are associated with.

  • 5+ collaborations
  • 4 collaborations
  • 3 collaborations
  • 2 collaborations
  • 1 collaboration
  • Indicates the Tropics (Torrid Zone)

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