About

 

Hera Oktadiana earned her Ph.D from the School of Hotel and Tourism Management, the Hong Kong Polytechnic University. She also received CHE (Certified Hospitality Educator) from the American Hotel & Lodging Educational Institute.

She has been the Head of Hotel Management/ Hospitality and Tourism Departments at Bina Nusantara (BINUS) University and Bunda Mulia University, and Deputy Manager for the International Hotel and Tourism at Trisakti Institute of Tourism in Indonesia. She joined James Cook University, Australia as a Visiting Scholar (tourism research) in 2017, then as an Adjunct Senior Lecturer, and then later as an Adjunct Associate Professor. 

Her working and studying experiences in the USA, Japan, Malaysia, the Netherlands, and Hong Kong have contributed to the good interpersonal and communication skills, and to working with people in diverse environment.

Her research interests include tourism and hospitality education, in particular the philosophy of tourism and hospitality education and curriculum design, and tourist behavior/emerging markets, especially in the area of Muslim tourists. She has published in various Scopus indexed tourism journals such as Annals of Tourism Research, International Journal of Tourism Research,  Tourism Management Perspectives, Asia Pacific Journal of Tourism Research, Journal of Hospitality and Tourism Education, and Tourism Culture, & Communication.

She has published an edited book titled "Delivering Tourism Intelligence: From Analysis to Action" (Emerald Publication).

She has been actively serving as a reviewer for a numerous tourism journals and conferences.

At present she is an Editorial Board of Asia Pacific Journal of Tourism Research (APJTR), International Journal of Tourism Cities (IJTC), Journal of Hospitality and Tourism Insights (JHTI), Journal of Travel and Tourism Marketing (JTTM), Journal of Indonesian Tourism, Hospitality and Recreation, and Jurnal Sains Terapan Pariwisata.

She is also the guest editor of International Journal of Tourism Cities' Special Issue . The theme  for the call for paper is Contemporary Trends, Issues and Challenges in Southeast Asian Tourism Cities.

https://www.emerald.com/insight/content/doi/10.1108/IJTC-03-2022-291/full/pdf?utm_source=smc_email_usage&utm_medium=email&utm_campaign=dgm_toc_alerts_ijtc_20200422

She is currently the Regional Vice President Southeast Asia of the International Tourism Studies Association (ITSA).

 

Teaching
  • BU4072: Research Philosophy and Design (Level 4; TSV)
  • BU4073: Research Methods and Analysis (Level 4; TSV)
  • LB5235: Applied Research Project (Level 5; TSV)
Interests
Research
  • Tourism and hospitality education (particularly on tourism and hospitality curriculum and the philosophy of education), tourists behavior (particularly Muslim tourists and emerging markets).
Experience
  • 2021 to present - Doctoral (PhD) supervisor, Trisakti School of Tourism Indonesia (Online)
  • 2020 to present - Teaching Doctoral Program, Trisakti School of Tourism (Jakarta, Indonesia)
  • 2020 to present - Guest Editor of International Journal of Tourism Cities’ special issue “Contemporary Trends, Issues and Challenges in Southeast Asian Tourism Cities”, EMERALD PUBLISHING
  • 2020 to present - Teaching Doctoral matriculation program, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
  • 2020 to present - Teaching Postgraduate (Master & Doctoral) program, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
  • 2018 to present - Editorial Board of International Journal of Tourism Cities, EMERALD PUBLISHING
  • 2017 to present - Editorial Board of Asia Pacific Journal of Tourism Research, TAYLOR & FRANCIS
  • 2021 - Speaker for the Talk Show on Indonesia Tourism from Helicopter View, Horison Hotels Group (Online talkshow Youtube (15 May 2021))
  • 2021 - Speaker for the Webinar on Developing Sustainable and Competitive Tourism Villages, Trisakti School of Tourism Indonesia in collaboration with the tourism villages in South Sumatra and West Java (Online (8 April 2021))
  • 2021 - Speaker for the two-day ASEAN Plus Three Tourism Training and Education Network (APTTTEN) Forum 21, Indonesia’s Ministry of Tourism and Creative Economy (Online (23-24 November 2021))
  • 2021 - Moderator for the talk show on “Empowerment Forum: Micro Business Initiatives. A Multicultural Women’s Group event, Townsville Multicultural Support Group Australia (Townsville, Australia (28 May 2021))
  • 2021 - Speaker the Talkshow on Tourism Outlook 2021 and Beyond, World Tourism Day Indonesia, PATA Indonesia (Online talkshow (27 January 2021))
  • 2021 - Keynote speaker for the International Conference titled “Glocal Evaluation Through and Post Covid-19 Times”, Lexicon Management Institute of Leadership & Excellence, India. (Online (4 & 5 September 2021))
  • 2021 - Opening keynote speaker for the webinar, “Understanding the crisis and disruption of Covid-19”, Humanitarian Solidarity Forum of Indonesia (Online webinar (20 November 2021))
  • 2021 - Speaker for the 3rd Tourism, Gastronomy, and Destination International Conference (TGDIC), Trisakti School of Tourism Indonesia (Hybrid (2-3 December 2021))
  • 2021 - Reviewer for the proposal to establish the position of Trisakti School of Tourism in becoming Institution, Trisakti School of Tourism Indonesia (Online)
  • 2021 - Discussant for Doctoral Networking (Tourism session), Prasetiya Mulya University Indonesia (Online (21 July 2021))
  • 2021 - Speaker for the National Dialogue Series, “Building global humanitarian solidarity in facing Covid-19 pandemic”, Forum 2045 - Indonesia (Online (14 July 2021))
  • 2021 - Speaker for the International Gastronomy Webinar, “Building gastronomic tourism to sustain tourism and creative economy during the COVID-19 pandemic era – Practitioners and academic perspectives, Sahid Polytechnic University Indonesia with Ministry of Tourism and Sports Uzbekistan and institutions in USA, Australia, South Korea, Turkey, and Malaysia (Online (14 July 2021))
  • 2021 - Speaker for Online Dialog on “Global solidarity and togetherness against the pandemic”, organized by, Forum 2045 Indonesia (Online webinar (27 September 2021))
  • 2021 - Facilitator for Tourism Research Road Map Development, Postgraduate Program, Prasetiya Mulya University Jakarta, Indonesia (Online (28-29 October 2021))
  • 2021 - Facilitator for the curriculum development of tourism program, Trisakti School of Tourism Indonesia (Online)
  • 2021 - Speaker for Humanitarian Dialog, “The third wave of pandemic: Increasing public awareness”, Humanitarian Solidarity Forum Indonesia (Online webinar (25 September 2021))
  • 2020 - Keynote speaker for the International Tourism Studies Association Biennial International Conference, ITSA (International Tourism Studies Association) Biennial International Conference 2020 (Jakarta, Indonesia - hybrid conference (2 December 2020))
  • 2020 - Speaker for CBLG Research Seminar Series at James Cook University Australia: “Understanding Muslim Tourists”, James Cook University (Australia (11 November 2020))
  • 2020 - Assisting Trisakti School of Tourism in the application for a Doctoral Program., TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
  • 2020 - Speaker for the “Pesona Talk”, TRISAKTI SCHOOL OF TOURISM (Webinar)
  • 2020 - Speaker for National Hospitality Webinar Series - The Rise of Local Brands in the Indonesian Hotel Industry, with a topic of “Emotional Attachment and Brand Relationship in the Midst of Covid-19”, Enhaiier Cooperation and Neuronesia Learning Center, in collaboration with Indonesia Hotel General Manager Association (IHGMA) and Swiss German University (Webinar (6 October 2020))
  • 2020 - Speaker for Indonesia Business Outlook 2021 Webinar: Tourism and Creative Economy, New Opportunity Post Pandemic, BINUS Business School and BINUS University Indonesia (Online Webinar (21 December 2020))
  • 2020 - Speaker for the Women in Tourism Webinar Series: Connect, Grow and Flourish - Accelerating Women in Hospitality and Tourism, World Women Tourism (WWT), Trisakti School of Tourism, Swiss German University, JCU Australia, JCU Singapore, Griffith University (Online Webinar (12 December 2020))
  • 2020 - Workshop leader for ITSA 2020 Post-Conference Research Development Workshops in World Cuisines & Healthy Foods in Tourism, ITSA (International Tourism Studies Association) Biennial International Conference 2020 (Singapore - hybrid conference)
  • 2020 - Speaker for the Tourism Webinar Research Series, “Tourism Technology and Tourists’ Experiences”, PELITA HARAPAN HOSPITALITY & TOURISM SCHOOL (International Webinar (29 July 2020))
  • 2020 - Organizing Women in Tourism Webinar, hosted by World Women Tourism (WWT), Trisakti School of Tourism, Swiss German University, In collaboration with JCU Australia, JCU Singapore, Griffith University, Indonesia Ministry of Tourism and Creative Economy, CITBA, IHGMA and sponsored by Indonesian hotel industry (Online Webinar)
  • 2020 - Speaker for the International Tourism Research Webinar “Rejecting Myths: Stories from Tourism Research Journeys, TRISAKTI SCHOOL OF TOURISM AND JAMES COOK UNIVERSITY AUSTRALIA (International Webinar (19 June 2020))
  • 2016 to 2020 - External examiner for the Bachelor of Honors (B.Hons) thesis, JAMES COOK UNIVERSITY (Australia)
  • 2019 - Speaker for the seminar on “Technology, Tourism, Research, and Skills for the Future, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
  • 2019 - Guest lecturer for Bachelor (Honours) for BU4062, Current Issues in Business Research, with topic of “Writing and Publishing: Behind the Scene”, JAMES COOK UNIVERSITY (Townsville, Australia)
  • 2019 - Speaker for the Seminar on Tourism: Publishing Your Work, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
  • 2019 - Assessor for the Oral Examination of Bachelor (Honors) for the subject ‘Research Philosophy and Design’, JAMES COOK UNIVERSITY (Australia)
  • 2018 to 2019 - Subject developer for Tourism Master Program “Tourism and Hospitality Operations Management”, JAMES COOK UNIVERSITY (Townsville, Australia)
  • 2018 - Keynote speaker on Scientific Research Methodology Workshop, INDONESIA UNIVERSITY OF EDUCATION (Bandung, Indonesia)
  • 2018 - Speaker for the 1st Townsville Multicultural Food Festival 2018, TIS and Townsville Council (Townsville, Australia)
  • 2018 - Speaker and Mentor for the 3-day Publication Program Workshop, VARIOUS TOURISM INSTITUTIONS (Indonesia)
  • 2017 to 2018 - Consultant, PRASETIYA MULYA UNIVERSITY (Jakarta, Indonesia)
  • 2017 to 2018 - Panel reviewer for the Australia Awards: Sustainability Tourism for Regional Growth, AUSTRALIA AWARD (Indonesia & Australia)
  • 2016 - Part timer lecturer, SWISS GERMAN UNIVERSITY (Greater Jakarta, Indonesia)
  • 2013 to 2016 - Tutor, THE SCHOOL OF HOTEL & TOURISM MANAGEMENT - THE HONG KONG POLYTECHNIC UNIVERSITY (Hong Kong)
  • 2007 to 2013 - Head of Hotel Management and Head of Hospitality and Tourism, BINUS UNIVERSITY AND BINUS INTERNATIONAL (Jakarta, Indonesia)
  • 2007 to 2011 - Trainer/Instructor, MOSION - Motivational Training (Jakarta, Indonesia)
  • 2007 to 2008 - Consultant/Deputy Manager International Program, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
  • 2003 to 2007 - Head of Hotel Management, BUNDA MULIA TOURISM INSTITUTE/BUNDA MULIA UNIVERSITY (Jakarta, Indonesia)
  • 2001 to 2003 - Director, PT HONORA - International Tourism and Training Services (Jakarta, Indonesia)
  • 1999 to 2003 - Lecturer and Program Coordinator, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
Research Disciplines
Socio-Economic Objectives
Honours
Awards
  • 2021 - Third prizes for the Fine Arts Competition of the Townsville Show 2021
  • 2020 - Research Recognition for the 3 or more journal publications rated as B or C by the Australian Business Dean Council or equivalent discipline quality criteria from College of Business, Law and Governance, James Cook University
  • 2020 - Best Paper-a-thon Award 2020 - ITSA (International Tourism Studies Association) International Conference, 2-5 December 2020
  • 2020 - Research Recognition for the publication of 3 or more book chapters in edited works from quality publishers with ISBN recognition from College of Business, Law and Governance, James Cook University
  • 2020 - Research Recognition for the publication in A* or A rated from College of Business, Law and Governance, James Cook University
  • 2020 - Recipient of the Research Award for Quality Research Paper and Productive Researcher from Indonesian Ministry of Research and Technology
  • 2019 - Best Paper Award - CAUTHE Annual Conference 2019, Cairns, Australia
  • 2019 - Second prizes for the Art Competition of the Townsville Show 2019 in two categories: watercolor category and pen and ink category
  • 2018 - Certificate of Appreciation for the support in Southeast Asia, International Journal of Tourism Cities
  • 2018 - Reviewer Recognition Certificate for the International Journal of Tourism Cities
  • 2016 - Best Paper Award - CAUTHE Annual Conference 2016, Sydney, Australia
  • 2013 - 2013-present Certified Hospitality Educators (CHE), issued by The American Hotel & Lodging Educational Institute (AHLEI)
  • 2001 - Best Instructor, National Workshop for teachers of vocational secondary school, the Vocational Education Development Center for Business and Tourism, the Ministry of Education (2000 & 2001)
  • 2000 - Best Instructor, National Workshop for teachers of vocational secondary school, the Vocational Education Development Center for Business and Tourism, the Ministry of Education (2000 & 2001)
  • 2000 - Best Independent Lead Writers, the development of Competency Standards for the Hotel and Restaurant Project, organized by Indonesia Australian Partnership for Skills Development (IAPSD)-AusAID.
  • 2009 to 2010 - Faculty Excellence Award, even semester 2009-2010, BINUS University International
Memberships
  • 2020 - Academic Member of CITBA (Centre for International Trade and Business in Asia)
  • 2018 - Affiliate member of CAUTHE (Council of Australasian Tourism and Hospitality Education)
  • 2017 - Regional Vice President (Southeast Asia as of November 2017), International Tourism Studies Association (ITSA)
  • 2017 - Member of APTA (Asia Pacific Tourism Association),
  • 2013 - Chairman III, Indonesian Tourism Experts Organization (ICPI)
  • 2009 - SKAL International
  • 2003 - IAPINDO (Indonesia Hotelier Association) (Organization, Association and International Relationships Committee)
  • 2012 to 2014 - Chairman of Regional IV (Greater Jakarta and Banten area), Association of the Indonesian Tourism Tertiary Education Institutions (HILDIKTIPARI)
  • 2010 to 2014 - Chairman for International Relationship Division Association of the Indonesian Tourism Tertiary Education Institutions (HILDIKTIPARI)
  • 2009 to 2013 - PATA (Pacific Asia Travel Association) (member since 2009; appointed as Education and Training Committee in 2012)
  • 2001 to 2013 - HFLA (Hotel Frontliners Association) – Association of Indonesia Front Office Managers (member since 2001; 3rd secretary, 2003-2004)
Other
  • 2021 - Leader of Muslim women group, Townsville Islamic Society
  • 2021 - Diversity, Equity and Inclusion in the Workplace Certificate, issued by University of South Florida Muma College of Business, USA
  • 2021 - President of Indonesian Community of Townsville Australia
  • 2021 - Founder of Humanitarian Solidarity Forum
  • 2015 to 2016 - Chairperson of the research graduate students of the School of Hotel & Tourism Management (SHTM)
  • 2014 to 2016 - Academy Secretariat for the International Academic for the Study of Tourism (IAST; an international organization that comprises highly selected and accomplished tourism researchers/scholars from all over the world)
  • 2013 to 2016 - Student representative for the SHTM Industry Advisory Committee, University’s quality assurance audit, School’s quality assurance audit , University’s branding survey, meeting with Hong Kong UGC (University Grants Committee) members
Publications

These are the most recent publications associated with this author. To see a detailed profile of all publications stored at JCU, visit ResearchOnline@JCU. Hover over Altmetrics badges to see social impact.

Journal Articles
Book Chapters
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ResearchOnline@JCU stores 33+ research outputs authored by A/Prof Hera Oktadiana from 2012 onwards.

Supervision

Advisory Accreditation: I can be on your Advisory Panel as a Primary or Secondary Advisor.

These Higher Degree Research projects are either current or by students who have completed their studies within the past 5 years at JCU. Linked titles show theses available within ResearchOnline@JCU.

Current
  • Repeat Tourist Behaviour: Understanding motivation and experience of repeat tourists and identifying the stakeholders' perspective (PhD , Secondary Advisor)
Collaboration

The map shows research collaborations by institution from the past 7 years.
Note: Map points are indicative of the countries or states that institutions are associated with.

  • 5+ collaborations
  • 4 collaborations
  • 3 collaborations
  • 2 collaborations
  • 1 collaboration
  • Indicates the Tropics (Torrid Zone)

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