A/Prof Hera Oktadiana - Research Portfolio

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About

Hera Oktadiana earned her Ph.D from the School of Hotel and Tourism Management, the Hong Kong Polytechnic University. She also received CHE (Certified Hospitality Educator) from the American Hotel & Lodging Educational Institute.

She has been the Head of Hotel Management/ Hospitality and Tourism Departments at Bina Nusantara (BINUS) University and Bunda Mulia University, and Deputy Manager for the International Hotel and Tourism at Trisakti Institute of Tourism in Indonesia. She joined James Cook University, Australia as a Visiting Scholar (tourism research) in 2017, then as an Adjunct Senior Lecturer, and then later as an Adjunct Associate Professor.

Her working and studying experiences in Indonesia, the USA, Japan, Malaysia, the Netherlands, Hong Kong, and Australia have contributed to the good interpersonal and communication skills, and to working with people in diverse environment.

Her research interests include tourist behavior/emerging markets, especially in the area of Muslim tourists and tourism and hospitality education, in particular the philosophy of tourism and hospitality education and curriculum design. She has published in various Scopus indexed tourism journals such as Annals of Tourism Research, International Journal of Tourism Research, Tourism Management Perspectives, Asia Pacific Journal of Tourism Research, Journal of Hospitality and Tourism Education, Tourism Review, and Tourism Culture, & Communication.

She has published an edited book titled "Delivering Tourism Intelligence: From Analysis to Action" (Emerald Publication).

She has been actively serving as a reviewer for a numerous tourism journals and conferences.

At present she is an Editorial Board of Asia Pacific Journal of Tourism Research (APJTR), International Journal of Tourism Cities (IJTC), Journal of Hospitality and Tourism Insights (JHTI), Journal of Travel and Tourism Marketing (JTTM), Review Editor of Behaviours in Tourism, Frontiers in Sustainable Tourism. Review Editor of Behaviors in Tourism, Frontiers in Sustainable Tourism, Journal of Indonesian Tourism, Hospitality and Recreation, and Jurnal Sains Terapan Pariwisata.

She is also the guest editor of International Journal of Tourism Cities' Special Issue . The theme for the call for paper is Contemporary Trends, Issues and Challenges in Southeast Asian Tourism Cities.

https://www.emerald.com/insight/content/doi/10.1108/IJTC-03-2022-291/full/pdf?utm_source=smc_email_usage&utm_medium=email&utm_campaign=dgm_toc_alerts_ijtc_20200422

She is currently the Regional Vice President Southeast Asia of the International Tourism Studies Association (ITSA).

Teaching

BU4072: Research Philosophy and Design (Level 4; TSV)
BU4073: Research Methods and Analysis (Level 4; TSV)

Interests

Research

Tourism and hospitality education (particularly on tourism and hospitality curriculum and the philosophy of education), tourists behavior (particularly Muslim tourists and emerging markets).

Experience

2022 to present - Review Editor of Behaviors in Tourism, Frontiers in Sustainable Tourism, FRONTIERS
2022 to present - Guest Editor, Frontiers in Sustainable Tourism Journal
2022 to present - Editorial Board Journal of Travel and Tourism Marketing, TAYLOR & FRANCIS
2021 to present - Doctoral (PhD) supervisor, Trisakti School of Tourism Indonesia (Online)
2021 to present - Editorial Advisory Board Journal of Hospitality and Tourism Insights, EMERALD PUBLICATION
2020 to present - Teaching Postgraduate (Master & Doctoral) program, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
2020 to present - Teaching Doctoral Program, Trisakti School of Tourism (Jakarta, Indonesia)
2020 to present - Guest Editor of International Journal of Tourism Cities’ special issue “Contemporary Trends, Issues and Challenges in Southeast Asian Tourism Cities”, EMERALD PUBLISHING
2020 to present - Teaching Doctoral matriculation program, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
2018 to present - Editorial Board of International Journal of Tourism Cities, EMERALD PUBLISHING
2017 to present - Editorial Board of Asia Pacific Journal of Tourism Research, TAYLOR & FRANCIS
2023 - Mentor, Cultural Trip to Indonesia - funded by the Australian Government under New Colombo Plan, James Cook University and Trisakti School of Tourism (Indonesia (9-23 January 2023))
2023 - Speaker, Research Workshop, Pesantren Riset Kalam supported by Gadjah Mada University Indonesia (31 March 2023)
2022 - Speaker, Research Workshop, Pesantren Riset Kalam supported by Gadjah Mada University Indonesia (18 April 2022)
2022 - Moderator, Indonesian Sustainable Tourism for the Future” International Seminar with the theme: Strategies to Adjust to the New Normal, and a Reviewer for “Research Speed Dating/Presentation, Trisakti School of Tourism Indonesia (26 March 2022)
2022 - Speaker, Global SDGs Best Practices in Empowering Society – Gender Equality, BINUS University Indonesia (16 Aug 2022)
2022 - Visiting Professor, UPI (Indonesia University of Education) (Bandung, West Java, Indonesia)
2022 - Reviewer for the 1st international seminar "Rebuilding sustainable Indonesia tourism for the future: Strategies to adjust to the new normal" (26 March 2022), Doctoral program of Trisakti School of Tourism (Hybrid)
2022 - Speaker, General Lecture on Tourism Trends and Future Careers, University of Indonesia (20 April 2022)
2022 - Keynote speaker “12th Postgraduate Colloquium, Social Science Research: Synergizing Research for Sustaining Future”, Faculty of Business, Economics, and Accountancy, Universiti Malaysia Sabah (Malaysia (14 Dec 2022)
2022 - Moderator & Organiser for the SCoT webinar series volume 38 "Empowering Tourism Villages" (12 March 2022), Smart Community Tourism (Online)
2022 - “SCoT Webinar Series vol. 46 - Revisiting Tourism Villages in Indonesia: The Synergy of the Penta-helix Tourism Stakeholders”, Smart Community Tourism, https://scotwebinars.org/events/volume-46/, Smart Community Tourism (International-Online (10 Dec 2022)
2022 - Speaker, “The 1st Annual Conference of Sustainable Tourism and Hotel Business”, Faculty of Tourism and Hospitality, University of Padang Indonesia, in collaboration with NKUHT Taiwan and UiTM Malaysia (5-6 Oct 2022)
2022 - Speaker, Webinar Series of Policy Talk – Tourim Policy in Indonesia”, organized, Overseas Indonesian Students’ Association Alliance (6-7 Aug 2022)
2022 - Speaker, World Tourism Day Indonesia 2022 Hybrid International Conference – Rethinking Tourism, World Tourism Day Indonesia and PATA Indonesia Chapter (26-27 Aug 2022)
2022 - Moderator for the 1st international seminar "Rebuilding sustainable Indonesia tourism for the future: Strategies to adjust to the new normal" (26 March 2022), Doctoral program of Trisakti School of Tourism (Hybrid)
2022 - Mentor, Research Workshop of “World Tourism Day Indonesia 2022 Hybrid International Conference, World Tourism Day Indonesia and PATA Indonesia Chapter (26-27 Aug 2022)
2021 - Speaker for the Talk Show on Indonesia Tourism from Helicopter View, Horison Hotels Group (Online talkshow Youtube (15 May 2021))
2021 - Opening keynote speaker for the webinar, “Understanding the crisis and disruption of Covid-19”, Humanitarian Solidarity Forum of Indonesia (Online webinar (20 November 2021))
2021 - Speaker for the two-day ASEAN Plus Three Tourism Training and Education Network (APTTTEN) Forum 21, Indonesia’s Ministry of Tourism and Creative Economy (Online (23-24 November 2021))
2021 - Speaker for Online Dialog on “Global solidarity and togetherness against the pandemic”, organized by, Forum 2045 Indonesia (Online webinar (27 September 2021))
2021 - Reviewer for the proposal to establish the position of Trisakti School of Tourism in becoming Institution, Trisakti School of Tourism Indonesia (Online)
2021 - Speaker for the National Dialogue Series, “Building global humanitarian solidarity in facing Covid-19 pandemic”, Forum 2045 - Indonesia (Online (14 July 2021))
2021 - Discussant for Doctoral Networking (Tourism session), Prasetiya Mulya University Indonesia (Online (21 July 2021))
2021 - Speaker for the 3rd Tourism, Gastronomy, and Destination International Conference (TGDIC), Trisakti School of Tourism Indonesia (Hybrid (2-3 December 2021))
2021 - Facilitator for the curriculum development of tourism program, Trisakti School of Tourism Indonesia (Online)
2021 - Keynote speaker for the International Conference titled “Glocal Evaluation Through and Post Covid-19 Times”, Lexicon Management Institute of Leadership & Excellence, India. (Online (4 & 5 September 2021))
2021 - Speaker the Talkshow on Tourism Outlook 2021 and Beyond, World Tourism Day Indonesia, PATA Indonesia (Online talkshow (27 January 2021))
2021 - Speaker for Humanitarian Dialog, “The third wave of pandemic: Increasing public awareness”, Humanitarian Solidarity Forum Indonesia (Online webinar (25 September 2021))
2021 - Speaker for the International Gastronomy Webinar, “Building gastronomic tourism to sustain tourism and creative economy during the COVID-19 pandemic era – Practitioners and academic perspectives, Sahid Polytechnic University Indonesia with Ministry of Tourism and Sports Uzbekistan and institutions in USA, Australia, South Korea, Turkey, and Malaysia (Online (14 July 2021))
2021 - Facilitator for Tourism Research Road Map Development, Postgraduate Program, Prasetiya Mulya University Jakarta, Indonesia (Online (28-29 October 2021))
2021 - Moderator for the talk show on “Empowerment Forum: Micro Business Initiatives. A Multicultural Women’s Group event, Townsville Multicultural Support Group Australia (Townsville, Australia (28 May 2021))
2021 - Speaker for the Webinar on Developing Sustainable and Competitive Tourism Villages, Trisakti School of Tourism Indonesia in collaboration with the tourism villages in South Sumatra and West Java (Online (8 April 2021))
2020 - Speaker for the Tourism Webinar Research Series, “Tourism Technology and Tourists’ Experiences”, PELITA HARAPAN HOSPITALITY & TOURISM SCHOOL (International Webinar (29 July 2020))
2020 - Speaker for National Hospitality Webinar Series - The Rise of Local Brands in the Indonesian Hotel Industry, with a topic of “Emotional Attachment and Brand Relationship in the Midst of Covid-19”, Enhaiier Cooperation and Neuronesia Learning Center, in collaboration with Indonesia Hotel General Manager Association (IHGMA) and Swiss German University (Webinar (6 October 2020))
2020 - Speaker for the International Tourism Research Webinar “Rejecting Myths: Stories from Tourism Research Journeys, TRISAKTI SCHOOL OF TOURISM AND JAMES COOK UNIVERSITY AUSTRALIA (International Webinar (19 June 2020))
2020 - Speaker for the “Pesona Talk”, TRISAKTI SCHOOL OF TOURISM (Webinar)
2020 - Speaker for the Women in Tourism Webinar Series: Connect, Grow and Flourish - Accelerating Women in Hospitality and Tourism, World Women Tourism (WWT), Trisakti School of Tourism, Swiss German University, JCU Australia, JCU Singapore, Griffith University (Online Webinar (12 December 2020))
2020 - Speaker for CBLG Research Seminar Series at James Cook University Australia: “Understanding Muslim Tourists”, James Cook University (Australia (11 November 2020))
2020 - Speaker for Indonesia Business Outlook 2021 Webinar: Tourism and Creative Economy, New Opportunity Post Pandemic, BINUS Business School and BINUS University Indonesia (Online Webinar (21 December 2020))
2020 - Workshop leader for ITSA 2020 Post-Conference Research Development Workshops in World Cuisines & Healthy Foods in Tourism, ITSA (International Tourism Studies Association) Biennial International Conference 2020 (Singapore - hybrid conference)
2020 - Organizing Women in Tourism Webinar, hosted by World Women Tourism (WWT), Trisakti School of Tourism, Swiss German University, In collaboration with JCU Australia, JCU Singapore, Griffith University, Indonesia Ministry of Tourism and Creative Economy, CITBA, IHGMA and sponsored by Indonesian hotel industry (Online Webinar)
2020 - Keynote speaker for the International Tourism Studies Association Biennial International Conference, ITSA (International Tourism Studies Association) Biennial International Conference 2020 (Jakarta, Indonesia - hybrid conference (2 December 2020))
2020 - Assisting Trisakti School of Tourism in the application for a Doctoral Program., TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
2016 to 2020 - External examiner for the Bachelor of Honors (B.Hons) thesis, JAMES COOK UNIVERSITY (Australia)
2019 - Speaker for the Seminar on Tourism: Publishing Your Work, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
2019 - Guest lecturer for Bachelor (Honours) for BU4062, Current Issues in Business Research, with topic of “Writing and Publishing: Behind the Scene”, JAMES COOK UNIVERSITY (Townsville, Australia)
2019 - Speaker for the seminar on “Technology, Tourism, Research, and Skills for the Future, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
2019 - Assessor for the Oral Examination of Bachelor (Honors) for the subject ‘Research Philosophy and Design’, JAMES COOK UNIVERSITY (Australia)
2018 to 2019 - Subject developer for Tourism Master Program “Tourism and Hospitality Operations Management”, JAMES COOK UNIVERSITY (Townsville, Australia)
2018 - Speaker and Mentor for the 3-day Publication Program Workshop, VARIOUS TOURISM INSTITUTIONS (Indonesia)
2018 - Speaker for the 1st Townsville Multicultural Food Festival 2018, TIS and Townsville Council (Townsville, Australia)
2018 - Keynote speaker on Scientific Research Methodology Workshop, INDONESIA UNIVERSITY OF EDUCATION (Bandung, Indonesia)
2017 to 2018 - Panel reviewer for the Australia Awards: Sustainability Tourism for Regional Growth, AUSTRALIA AWARD (Indonesia & Australia)
2017 to 2018 - Consultant, PRASETIYA MULYA UNIVERSITY (Jakarta, Indonesia)
2016 - Part timer lecturer, SWISS GERMAN UNIVERSITY (Greater Jakarta, Indonesia)
2013 to 2016 - Tutor, THE SCHOOL OF HOTEL & TOURISM MANAGEMENT - THE HONG KONG POLYTECHNIC UNIVERSITY (Hong Kong)
2007 to 2013 - Head of Hotel Management and Head of Hospitality and Tourism, BINUS UNIVERSITY AND BINUS INTERNATIONAL (Jakarta, Indonesia)
2007 to 2011 - Trainer/Instructor, MOSION - Motivational Training (Jakarta, Indonesia)
2007 to 2008 - Consultant/Deputy Manager International Program, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)
2003 to 2007 - Head of Hotel Management, BUNDA MULIA TOURISM INSTITUTE/BUNDA MULIA UNIVERSITY (Jakarta, Indonesia)
2001 to 2003 - Director, PT HONORA - International Tourism and Training Services (Jakarta, Indonesia)
1999 to 2003 - Lecturer and Program Coordinator, TRISAKTI SCHOOL OF TOURISM (Jakarta, Indonesia)

Research Disciplines

Socio-Economic Objectives

Honours

Awards

2022 - Wiley's Top cited article 2020-2021 for International Journal of Tourism Research for the article titled "Let's travel: Voices from millennial female Muslim travellers".
2021 - Third prizes for the Fine Arts Competition of the Townsville Show 2021
2020 - Recipient of the Research Award for Quality Research Paper and Productive Researcher from Indonesian Ministry of Research and Technology
2020 - Research Recognition for the publication in A* or A rated from College of Business, Law and Governance, James Cook University
2020 - Research Recognition for the publication of 3 or more book chapters in edited works from quality publishers with ISBN recognition from College of Business, Law and Governance, James Cook University
2020 - Best Paper-a-thon Award 2020 - ITSA (International Tourism Studies Association) International Conference, 2-5 December 2020
2020 - Research Recognition for the 3 or more journal publications rated as B or C by the Australian Business Dean Council or equivalent discipline quality criteria from College of Business, Law and Governance, James Cook University
2019 - Best Paper Award - CAUTHE Annual Conference 2019, Cairns, Australia
2019 - Second prizes for the Art Competition of the Townsville Show 2019 in two categories: watercolor category and pen and ink category
2018 - Certificate of Appreciation for the support in Southeast Asia, International Journal of Tourism Cities
2018 - Reviewer Recognition Certificate for the International Journal of Tourism Cities
2016 - Best Paper Award - CAUTHE Annual Conference 2016, Sydney, Australia
2013 - 2013-present Certified Hospitality Educators (CHE), issued by The American Hotel & Lodging Educational Institute (AHLEI)
2001 - Best Instructor, National Workshop for teachers of vocational secondary school, the Vocational Education Development Center for Business and Tourism, the Ministry of Education (2000 & 2001)
2000 - Best Instructor, National Workshop for teachers of vocational secondary school, the Vocational Education Development Center for Business and Tourism, the Ministry of Education (2000 & 2001)
2000 - Best Independent Lead Writers, the development of Competency Standards for the Hotel and Restaurant Project, organized by Indonesia Australian Partnership for Skills Development (IAPSD)-AusAID.
2009 to 2010 - Faculty Excellence Award, even semester 2009-2010, BINUS University International

Memberships

2020 - Academic Member of CITBA (Centre for International Trade and Business in Asia)
2018 - Affiliate member of CAUTHE (Council of Australasian Tourism and Hospitality Education)
2017 - Member of APTA (Asia Pacific Tourism Association),
2017 - Regional Vice President (Southeast Asia as of November 2017), International Tourism Studies Association (ITSA)
2013 - Chairman III, Indonesian Tourism Experts Organization (ICPI)
2009 - SKAL International
2003 - IAPINDO (Indonesia Hotelier Association) (Organization, Association and International Relationships Committee)
2012 to 2014 - Chairman of Regional IV (Greater Jakarta and Banten area), Association of the Indonesian Tourism Tertiary Education Institutions (HILDIKTIPARI)
2010 to 2014 - Chairman for International Relationship Division Association of the Indonesian Tourism Tertiary Education Institutions (HILDIKTIPARI)
2009 to 2013 - PATA (Pacific Asia Travel Association) (member since 2009; appointed as Education and Training Committee in 2012)
2001 to 2013 - HFLA (Hotel Frontliners Association) – Association of Indonesia Front Office Managers (member since 2001; 3rd secretary, 2003-2004)

Other

2021 - Leader of Muslim women group, Townsville Islamic Society
2021 - Diversity, Equity and Inclusion in the Workplace Certificate, issued by University of South Florida Muma College of Business, USA
2021 - Founder of Humanitarian Solidarity Forum
2021 - President of Indonesian Community of Townsville Australia
2015 to 2016 - Chairperson of the research graduate students of the School of Hotel & Tourism Management (SHTM)
2014 to 2016 - Academy Secretariat for the International Academic for the Study of Tourism (IAST; an international organization that comprises highly selected and accomplished tourism researchers/scholars from all over the world)
2013 to 2016 - Student representative for the SHTM Industry Advisory Committee, University’s quality assurance audit, School’s quality assurance audit , University’s branding survey, meeting with Hong Kong UGC (University Grants Committee) members

Publications

These are the most recent publications associated with this author. To see a detailed profile of all publications stored at JCU, visit ResearchOnline@JCU. Hover over Altmetrics badges to see social impact.

Journal Articles

Rahmafitria F, Suryadi K, Oktadiana H, Putro H and Rosyidie A (2021) Applying knowledge, social concern and perceived risk in planned behavior theory for tourism in the Covid-19 pandemic. Tourism Review, 76 (4). pp. 809-828
Li J, Pearce P and Oktadiana H (2020) Can digital-free tourism build character strengths? Annals of Tourism Research, 85.
Oktadiana H, Pearce P and Li J (2020) Let's travel: voices from the millennial female Muslim travellers. International Journal of Tourism Research, 22 (5). pp. 551-563
Oktadiana H, Pearce P and Mohammadi Z (2020) Special dietary requirements: restaurant sector responses across six tourist cities. International Journal of Tourism Research, 22 (4). pp. 507-517
Oktadiana H and Pearce P (2020) Losing touch: uncomfortable encounters with tourism technology. Journal of Hospitality and Tourism Management, 42. pp. 266-276

Book Chapters

Oktadiana H and Agarwal M (2022) Travel Career Pattern Theory of Motivation. In: Routledge Handbook of Social Psychology of Tourism. Routledge, Abingdon, England, pp. 76-86
Oktadiana H (2022) A portrait of Indonesian tourism: present and future. In: The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: new growth, trends, and developments. Advances in Hospitality and Tourism. Apple Academic Press, Burlington, Canada, pp. 255-272
Pearce P and Oktadiana H (2022) Travel Motivation of Muslim Tourists Are They Really Different? In: Contemporary Muslim Travel Cultures: Practices, Complexities and Emerging Issues. Routledge, London, UK, pp. 63-78
Oktadiana H and Pearce P (2021) Tourism in ASEAN Cities: features and directions. In: Routledge Handbook of Tourism Cities. Routledge, Abingdon, UK, pp. 462-476
Pearce P, Oktadiana H, Pearce J and Chen T (2021) Enjoying sunset: successful ageing and the grey nomad community. In: Consumer Tribes in Tourism: contemporary perspectives on special-interest tourism. Springer, Singapore, pp. 161-176
Oktadiana H (2020) A panorama of Muslim tourists' queries: what do they want to know about travelling? In: Tourisms New Markets: drivers, details and directions. Goodfellow Publishers, Oxford, UK, pp. 37-56
Oktadiana H (2020) Making tourism technology user-friendly: from problems to positive experiences. In: Delivering Tourism Intelligence: from analysis to action. Bridging Tourism Theory and Practice, 11. Emerald Publishing Limited, Bingley, UK, pp. 143-159

More: ResearchOnline@JCU stores 37+ research outputs authored by A/Prof Hera Oktadiana from 2012 onwards.

Supervision

Advisory Accreditation: I can be on your Advisory Panel as a Primary or Secondary Advisor.

These Higher Degree Research projects are either current or by students who have completed their studies within the past 5 years at JCU. Linked titles show theses available within ResearchOnline@JCU.

Current

Repeat Tourist Behaviour: Understanding the Motivations and Experiences of Repeat Tourists and Identifying Stakeholder Perspectives (PhD , Secondary Advisor)

Collaboration

The map shows research collaborations by institution from the past 7 years.
Note: Map points are indicative of the countries or states that institutions are associated with.