Dr Jenny Panchal ~ Senior Lecturer

Dr Jenny Panchal was born, raised, and educated in Baguio City, Philippines. She graduated Magna Cum Laude with a degree in BS in Tourism from the University of Baguio. She was awarded as one of the Ten Outstanding Students of the Philippines (CAR) in 2001. Much of her non-academic work experience was gained at the Marriott in Thailand and Amanpulo in Palawan. Dr Panchal received two international scholarships: the New Zealand Agency for International Development (NZAID) scholarship for her Master in Tourism Management at Victoria University of Wellington, New Zealand. Later, as an Australia Leadership Awards Scholarship (ALAS) recipient, she embarked on a PhD in Tourism at James Cook University (JCU) in Queensland, Australia. She was supervised by the late Distinguished Professor Philip Pearce and Associate Professor Laurie Murphy. 

Dr Panchal is currently a Senior Lecturer at the College of Business, Law & Governance at James Cook University (JCU), Australia, teaching at both undergraduate and postgraduate levels. In addition, she does consultancy work with travel agencies focused on health and wellness and resorts in India, Sri Lanka and the Maldives. Her research interests include tourist behaviour and the application of positive psychology in different specific forms of tourism, such as wellness tourism, slum tourism, and tourism education, among others. She is mainly interested in Asian tourism, particularly in Southeast Asia. While in Australia, her involvement in the ASEAN Tourism Research Association (ASEAN) as Board Member and her connections with colleagues at various institutions across Southeast Asia are essential factors in keeping herself up-to-date with tourism development, challenges and opportunities across the ASEAN region. Further, Dr Panchal’s connections with Filipinos continue in Australia, where she is currently the President of the Filipino community in North Queensland.  

Teaching

• BX2094: Conference and Events Management (Level 2; CNS & TSV)
• BX3095: Visitor and Crowd Behaviour Management (Level 3; TSV)
• BX3193: Hospitality Operations Management (Level 3; TSV)
• TO5203: Hospitality and Gastronomy (Level 5; CNS)

Interests

Research

• Tourist behaviour, ASEAN tourism, positive psychology

Experience

• 2013 to present - Lecturer, James Cook University (Singapore)
• 2008 to 2012 - PhD Student, James Cook University (Townsville, QLD, Australia)
• 2005 to 2007 - Lecturer, University of the Cordilleras (Baguio City, Philippines)
• 2003 to 2005 - Master's Student (By Research), Victoria University of Wellington (Wellington, New Zealand)

Awards

• 2016 to 2017 - Outstanding Alumnus (for International Education), University of Baguio (Philippines)
• 2016 to 2017 - Winner, 3MT Research (Staff Category), James Cook University (Singapore)
• 2016 to 2017 - Best Lecturer of the Year, James Cook University (Singapore)
• 2016 to 2017 - Winner, 3MT Research (Audience Vote), James Cook University (Singapore)
• 2015 to 2016 - Winner, 3MT Research (Audience Vote), James Cook University (Singapore)
• 2015 to 2016 - Winner, 3MT Research (Staff Category), James Cook University (Singapore)
• 2015 to 2016 - Outstanding Alumnus Award, University of Baguio (Philippines)
• 2007 to 2008 - Most Outstanding Academic Award, University of the Cordilleras (Philippines)
• 2001 to 2002 - Ten Outstanding Students of the Philippines (TOSP) Award (Philippines)
• 1998 to 1999 - Ten Outstanding Youth of Baguio (TOYB) Award (Philippines)

Memberships

• 2021 to 2023 - President, Filipino-Australian Association of North Queensland (FAANQ), Inc.
• 2020 to 2023 - Member, Council for Australasian Tourism and Hospitality Education (CAUTHE)
• 2013 to 2023 - Board Director, ASEAN Tourism Research Association (ATRA)
• 2017 to 2021 - Deputy Secretary-General, ASEAN Tourism Research Association (ATRA)
• 2009 to 2017 - Member, International Spa Association
• 2009 to 2015 - Member, Australasian Spa Association
• 2005 to 2008 - Member, Council of Hotel & Restaurant Educators of the Philippines-Baguio Chapter (COHREP)

Other

• 2008 to 2012 - Australian Leadership Awards (ALA) Scholarship, Australia Awards
• 2003 to 2005 - NZAID International Postgraduate Scholarship Award, New Zealand

These are the most recent publications associated with this author. To see a detailed profile of all publications stored at JCU, visit ResearchOnline@JCU. Hover over Altmetrics badges to see social impact.

Journal Articles

• Panchal J (2014) Perceived benefits of spa experiences: tourist insights from the blogosphere. International Journal of Tourism Sciences, 14 (3). pp. 47-69
• Panchal J and Pearce P (2011) Health motives and the Travel Career Pattern (TCP) model. Asian Journal of Tourism and Hospitality Research, 5 (1). pp. 32-44

Book Chapters

• Panchal J (2017) Singapore: international students' stepping stone to the world. In: The World Meets Asian Tourists. Bridging Tourism Theory and Practice, 7. Emerald Group Publishing Limited, pp. 305-323
• Panchal J (2014) Tourism, wellness and feeling good: reviewing and studying Asian spa experiences. In: Tourist Experience and Fulfilment: insights from positive psychology. Routledge Advances in Tourism. Routledge, Abingdon, Oxon, UK, pp. 72-87

Conference Papers

• abidin a, Panchal J and K. T (2017) Celebrity chefs and the enhancement of culinary tourism experiences in Singapore. Balancing Development and Sustainability in Tourism Destinations: Proceedings of the Tourism Outlook Conference 2015. 29-31 July 2015, Lombok, Indonesia
• Delante N and Panchal J (2017) Juxtaposing experiences of local and foreign travel bloggers: insights from abduction. Proceedings of the ASEAN Tourism Research Conference. In: ATRC 2017: ASEAN Tourism Research Conference, 18 January 2017, Singapore
• Panchal J (2013) Tourists "me time" in Asian spas: benefits and contributions of spa experiences. Proceedings of the International Conference on Managing the Asian Century. In: ICMAC 2013: International Conference on Managing the Asian Century, 11-13 July 2013, Singapore
• Panchal J (2012) The 'positive tourism' linkage: a study of motivations, flow and benefits of spa experiences in Southeast Asia. World Conference for Graduate Research in Tourism, Hospitality and Leisure. In: 6th World Conference for Graduate Research in Tourism, Hospitality and Leisure, 24-29 April 2012, Fethiye, Turkey
• Pearce P and Panchal J (2010) The integration of health as a travel motive factor in the travel career pattern (TCP) model. Proceedings of 16th Asia Pacific Tourism Association Annual Conference: competition and collaboration between regional tourism destinations. In: APTA 2010 16th Asia Pacific Tourism Association Annual Conference, 13-16 July 2010, Macao, China

Other research outputs

• Bradshaw A, Tang C and Panchal J (2018) Skills and talents for big data analytics. Journal of Economic & Management Perspectives, 12 (2). pp. 691-696
• Tang C, Panchal J and Bradshaw A (2018) Project management knowledge areas and their relevance to today's project managers. Journal of Economic & Management Perspectives, 12 (1). pp. 545-549
• Panchal J, Tang C and Bradshaw A (2018) Guest impressions of boutique hotels in Singapore. Journal of Economic & Management Perspectives, 12 (2). pp. 742-746

More

ResearchOnline@JCU stores 19+ research outputs authored by Dr Jenny Panchal from 2010 onwards.

Advisory Accreditation: I can be on your Advisory Panel as a Primary or Secondary Advisor.

These Higher Degree Research projects are either current or by students who have completed their studies within the past 5 years at JCU. Linked titles show theses available within ResearchOnline@JCU.

Current

• Effective Interpretation for Children and good Sustainability Lessons: A Multiple Case Study of Nature-based Tourism Sites (PhD , Primary Advisor)