General research or student enquiries
If your enquiry is a question about supervision, a potential project or researching at JCU, please contact either:
Research Portfolio Help
Have you read through our Online Help Guide? There's helpful information about profiles, data, and editing, including a list of Frequently Asked Questions.
If your enquiry relates to information on your own profile, have you tried logging in and seeing what you can update?
You can also contact your Research Portfolio Officer in your College or Division who can assist.
Still need help?
Ensure that you've read our online help first. You can request support via the JCU IT Help Desk. ensure you mention that your request relates to the JCU Research Portfolio so you are directed to the correct team.
Ensure you include all relevant details so we can help, including URLs of pages or profiles and what you're wanting to achieve or the issue you're experiencing.