Dr Alf Kuilboer ~ Head, Governance and Management; Head, Tourism

Qualifications

·         *   Graduate Certificate of Education (Tertiary Teaching), JCU, 2013-2018

·         *   Doctor of Philosophy – Tourism, JCU, 2005-2011

·         *   Bachelor of Administration (Tourism) Honours Class 1, JCU, 2003-2004 

·       *     Bachelor of Business – Bachelor of Administration (Tourism), JCU, 1999 - 2002

Biography

I grew up in Hamilton, Victoria, and at the age of 17 joined the Army for 9 years based in Townsville, North Queensland.  In 1990 employed as Registrar of Rhema Bible College a tertiary instution in Townsville.  This position also involved teaching.   In 1994 this position expanded to Registrar of Rhema College of Christian Ministries incorporating both internal and external oversight.  I performed this role for 9 years.  In 1999 I enrolled at James COook University and completed a double degree in  Business and Tourism.  Also in 1999 I commenced my own small business which I successfully conducted during my undergrad studies. An additional 12 months saw the successful attainment of a tourism Honours Class 1 achievement.  After a further year of casual lecturing, I commenced my PhD in tourism during which time I was offered a full-time lecturing position.  In 2010, I completed my PhD on ‘Analysing service quality for senior travellers: a mixed research approach investigating the perceptions of satisfaction in this growing tourism market’.

 It is now 2018 and I am:

• 2013-current First Year Experience Coordinator for the College of Business
• 2014- current College of Business Law and Governance (CBLG) Ethics Monitor
• 2013-current CBLG active member of the Academic Misconduct Committee

 

Teaching

• BU1104: Introduction to Management Concepts and Application (Level 1; TSV)
• BU1804: Introduction to Management Concepts and Application (Level 1; TSV)
• BU3101: Professional Internship (Level 3; CNS & TSV)
• LB5520: Professional Project/Internship (Level 5; TSV)

Interests

Research

• Alf’s main research focus is on the Senior Traveller market, also commonly known as Grey Nomads. The unprecedented ageing of the population in Australia has brought with it significant changes impacting the services industry within the senior tourism market. Given the importance placed on understanding the complexities of an ageing population and the effects this has within the tourism industry, it is important for service providers to be well-informed of these changes to ensure necessary alterations are made to meet these changes.

These are the most recent publications associated with this author. To see a detailed profile of all publications stored at JCU, visit ResearchOnline@JCU. Hover over Altmetrics badges to see social impact.

Journal Articles

• Barnett A, Abrantes K, Baker R, Diedrich A, Farr M, Kuilboer A, Mahony T, McLeod I, Moscardo G, Prideaux M, Stoeckl N, Van Luyn A and Sheaves M (2016) Sportfisheries, conservation and sustainable livelihoods: a multidisciplinary guide to developing best practice. Fish and Fisheries, 17 (3), pp. 696-713, DOI:10.1111/faf.12140.
• Kuilboer A (2010) Managers’ perceptions of customer service for an ageing population. The Business Review, Cambridge, 15 (2), pp. 158-164.
• Blackman A, Foster F, Hyvonen T, Jewell B, Kuilboer A and Moscardo G (2004) Factors contributing to successful tourism development in peripheral regions. Journal of Tourism Studies, 15 (1), pp. 59-70.

Conference Papers

• Kuilboer A (2005) The use of travel diaries in evaluating the perceptions of customer service encounters by senior travellers in Australia. Proceedings of the Fourth Asia Pacific Forum for Graduate Student Research in Tourism. 1-3 August 2005, Honolulu, Hawaii

Other research outputs

• Shircore M, Kuilboer A and Murphy L (2014) Building a capstone WIL experience one pebble at a time: using an E-portfolio to demonstrate development of WIL related competencies. Proceedings of the ACEN National Conference 2014. In: Work Integrated Learning: Building Capacity, 1-3 October 2014, Tweed Heads, NSw, Australia
• Lawson R, Kuilboer A, Murphy L and Shircore M (2013) Jack Reacher's Rules - always keep your exit in view: using an ePortfolio from day 1 to foster work ready students. Papers from the International First Year in Higher Education Conference. In: FYHE 2013: International First Year in Higher Education Conference, 7-10 July 2013, Wellington, New Zealand